No More Quandary About Warranty – Part Three: An RBA Warranty Glossary

We talked about what a warranty is good for and what it excludes in the first two parts of our blog series. Now, let’s take a closer at how the of warranty offered by an established brand, Renewal by Andersen, holds up against others.

If your windows are purchased from Renewal by Andersen, you can count on  good coverage. To help you better understand your warranty, however, here are some terms explained:

Limited warranty. Renewal by Andersen windows have fully-transferable limited warranties for each part of the window unit, more commonly known as the 20-2-10. This gets you:

20 years of limited warranty for glass. Under this, the insulating glass should be free from defects from manufacturing, materials, and workmanship for two decades. This glass should also not develop material obstructions of vision from manufacturing issues, or premature failure of the glass or seals. Should the glass be found faulty, the manufacturer will repair or replace the glazing unit. And the glazing unit will be warranted for the remainder of the original warranty length.

2 years of limited warranty for installation. This means your windows should not show any faults owing to improper installation. If there are issues, the manufacturer will take care of them at no cost. But this does not extend to any repair or replacement made by an unauthorized window installer.

10 years of limited warranty for components. All Fibrex materials, as well as non-glass and non-Fibrex components, of your window unit are warranted to be free from flaking, rusting, blistering, peeling, cracking, pitting, corroding, or rotting under normal use for a decade.

There are a number of things that a Renewal by Andersen limited warranty does not cover, however. These include damage resulting from improper use and maintenance, unauthorized modifications to the product after initial installation, and structural failure of the structure in which the window is installed.

Owner-to-Owner warranty. A part of the limited warranty, this condition makes the warranty transferable to the next owner. This is not prorated, so it offers the same benefits to the next owner of your home (if you decide to sell it) in terms of benefits, length of coverage, and available support.

Warranties count for a lot, so it’s important that you learn and understand what yours covers. Save yourself a load of money and lots of headaches by doing so.

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