Understanding Your Replacement Window Warranty

A seal of 100% warranty inscribed on a corner of a windowYour windows must be strong, beautiful, and energy-efficient. However, no matter how great the features of your windows are at the beginning, you won’t be getting the best value for your money if the units fail only after a few years.

When picking out replacement windows in Orange County, we recommend checking the warranties offered by the manufacturer first. Here’s how to tell the good ones from the bad.

Installation Warranties

For your replacement windows to function as they should, they must be properly put up into the walls of the home. It’s for this reason that improper installation is probably the most common reason for a warranty claim.

Not all window contractors offer installation warranties. Renewal by Andersen® contractors are one of the few who do. We undergo factory training, testing, and certification to ensure that proper methods are observed in our operations.

We are authorized to provide a two-year limited warranty on our installation services. That means, just in case your window fails due to improper installation, we will fix them at no extra cost to you.

Glass Warranties

Windows are complex products made up of several different components. It’s only natural to have these parts protected too.

Some window components are more prone to damage than others. As glass takes up the biggest portion of a window and is vital to the energy performance of a unit, you should make sure it is sufficiently protected. If it breaks, air can condense in between the panes. Condensation indicates that the insulating properties of the window have been compromised.

The best warranties include excellent glass warranties. Top manufacturers typically offer more than 10 years warranty on glass packages.

At Renewal by Andersen, we include High-Performance™ Low-E4® glass as a standard feature on our replacement units. It has highly efficient coatings and better seals that are guaranteed not to fail prematurely. The material is stable enough to resist cracks and scratches.

We offer a 20-year limited warranty on this product. We’ll shoulder the repair or replacement if we find that the glass on the windows we installed is defective.

Framing, Hardware, and Accessories Warranties

Good warranties cover window components other than glass. Many manufacturers offer a wide selection of hardware finishes that suits the different styles and tastes of homeowners. Hardware includes (but are not limited to) locks, handles, balancing systems, and ventilation stops. The color or make of the lock of the window, for example, can give the unit a more elegant or rugged look.

The frame is another important part of a window. It is made from a variety of materials too. Renewal by Andersen makes windows with Fibrex®, an advanced composite designed to outperform other framing materials in terms of insulation, beauty, strength, maintenance, and energy efficiency.

Although Fibrex is guaranteed not to rust, rot, crack, or corrode, we want to give you peace of mind by throwing in a 10-year limited warranty with our frames. The same goes for our hardware options. We will perform the necessary repairs and replacement on defective parts for no additional costs.

Did we install Renewal by Andersen units for your home recently? Or are you planning an Orange County window replacement project soon? Feel free to ask us about your warranty’s specifics. Contact us at (888) 266-7127 today. Get more information on our products and services while you’re at it.

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