Video Blog: Treating Homeowners With Absolute Respect

Video Blog: Treating Homeowners With Absolute Respect

Treating the homeowner’s home with care and respect is a trait not normally expected in the remodeling industry, given its often messy and chaotic nature. But at Renewal by Andersen®, we believe not just in being known as the provider of the best replacement windows and patio doors in the industry, but also in being the window company that treats our clients’ homes with the respect and care.

In the following video, Renewal by Andersen® President Paul Delahunt explains what respect means to us.

The First Consultation

Today’s homes provide more than just shelter; it reflects the homeowner’s style, taste and personality. So, when we sit down with the homeowner during the first consultation, we don’t just take measurements and ask clients to choose from a catalog. We patiently work with them to find the right replacement window options that stay true to the home’s history and the homeowner’s vision.

This is one of the reasons Renewal by Andersen is solely a full-service windows contractor that offers custom-built replacement windows. We want to be able to provide windows that don’t just conform to a blueprint, but will also look exactly as the client envisioned it. Custom-built windows also mean that no modifications, save for necessary repairs, will be made to our client’s homes during installation.

Window Installation

Our installation team takes all measures to ensure that only our clients’s windows will be changed upon installation. Before a single window gets installed, our installation team prepares the work areas by covering paths, protecting the installation areas with drop cloths and wearing protective footwear to avoid tracking dirt into the house. We even help with moving the furniture out of the way and putting them back in place when we’re done.

Our customer care extends well after the installation is completed. We are ready to attend to your concerns, whether you have questions about how to operate your new windows or if you need help with a warranty claim. We make it a point to address each concern in a timely and respectful manner.

To learn more about our replacement window options, call Renewal by Andersen of Orange County today at (949) 216-7711, or fill out our contact form to schedule a time for a free, no-obligation quote. We serve Orange County, CA and nearby areas.

 

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