RbA Customer Service: A Red Carpet Experience

An Orange County replacement windows contractor should provide quality customer service aside from just providing quality products. Here at Renewal by Andersen® of Orange County, we believe that our clients’ satisfaction is the key to success in this industry. We provide our clients with an elite treatment through exceptional services and high-grade products, giving them a five-star red carpet experience.

The Renewal by Andersen experience has six component values:

  1. Respect. We believe in the golden rule. We respect you and your property because we believe that you deserve it. We treat people how we would want to be treated.
  2. Clear communication. We believe that the first rule of quality customer service is listening to what your client wants. Listening to our clients intently enables us to provide the best recommendations for each specific situation. Furthermore, we inform our clients about every step of the project so they will be always in the loop of what is going on.
  3. Punctuality. We believe that being punctual at appointments and projects would result to finishing the project in record time. We don’t want our clients to experience any form of hassle or stress.
  4. Expertise. We showcase our expertise in window replacement in Orange County by providing our clients with superior custom-made windows that adhere to client specifications. We take extreme care with handling your windows. We make them specifically fit your home.
  5. Cleanliness. Every homebuilding project can cause a mess. That is why we make sure that after every project, we clean up as though we have never been there.
  6. Professionalism. Should any issue arise, we are here to accommodate and resolve it with you.

Being dedicated to a customer is already in the values of the team members of Renewal by Andersen of Orange County as your home matters to us as much as it matters to you. Customer service is not only keeping the customer happy – it’s also exceeding your customer’s expectations.

Get a five-star treatment for your home. Contact Renewal by Andersen of Orange County today. We look forward to working with you.